In its prerogative in protecting consumers and ensuring that the Telecoms market delivers state-of-the-art services at affordable prices to the broadest spectrum of the Lebanese population, the TRA has drafted a document which addresses, at a high level, the technical and operational issues related to the introduction and implementation of the collect call (reverse charge call) service nationally within Lebanon among the different operators.

A Collect call (or Reverse Charged call) is a call in which the receiving party (Called Party) pays for the call. Collect calls can be completed through an operator assistance or through an mechanized system. In either case, the called is routed to and completed through an Operator Services Position System (OSPS).

This draft document was finalized by the TRA and sent along with a summary to the Minister of Telecommunication H.E. Gibran Bassil on March 23rd, 2009 listing the proposed stages for introducing Collect Calling in Lebanon and TRA’s recommendation to implement this service starting with the fixed network through the international call center (100-dialing) and gradually expand the service to reach Option 4 as mentioned in the study.

To view the Implementation of Collect Calling in Lebanon draft for discussion (English version) click here

To view the Implementation of Collect Calling in Lebanon draft for discussion (Arabic version) click here

To view the summary sent as a cover page to H.E. Gibran Bassil click here