The following provides the full texts of laws and regulations that define consumer rights in relation to telecommunication use.
Consumer Protection law
The Consumer Protection law sets the general rules relating to the protection of consumers and the safety and quality of goods and services. This is an unofficial translation of Consumer Protection Law 659.
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Consumer Affairs Regulation
The Consumer Affairs Regulation outlines the rights and obligations of service providers and consumers in relation to public telecommunications services.
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Code of Practice for Value Added Services (VAS)
The code of Practice for VAS will protect consumers in relation to Value Added Services and will emphasize the Value Added Services Providers’ responsibility in ensuring that the content, promotion and operation of all their Value Added Services comply with all conditions of this Code.
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