April 09, 2009

The TRA has launched the Code of Practice for Value Added Services for consultation. This document requires from Service Providers and Value Added Service Providers over Public Telecommunication Networks in Lebanon to comply with the defined rules and regulation aiming to protect the consumers in relation to Value Added Services.

The purpose of this “Code of Practice for Value Added Services” is to protect consumers in relation to Value Added Services and to emphasize the Value Added Services Providers’ responsibility in ensuring that the content, promotion and operation of all their Value Added Services (whether provided by themselves or by their Content Providers) comply with all conditions of this Code.

This Code ensures that Value Added Services Providers offer transparent Value Added Services where they do not mislead users in regard of content and accuracy of their products, services, offers, promotions and prices.

The “Code of Practice for Value Added Services” is now launched for consultation. The “Code of Practice for Value Added Services” consultation closing date has been extended from May 11th 2009 till June 12th 2009 further to stakeholders request.

The final version of this Code will be published in English and Arabic after the closing of the consultation process.

To view the full document click here.